The Blue Gel Media Print Product Guarantee of Satisfaction

Blue Gel Media stands behind the quality of its products and services. If you are not 100% satisfied with your purchase from us, simply contact Customer Support within 15 days from the date you receive it (or the date it was scheduled to arrive) and we will refund the full price of the product(s) in question, excluding shipping and processing costs.

Indeed, Blue Gel Media takes great pride in its commitment to customer satisfaction. However, certain circumstances are beyond our control and are not covered by the guarantee. Please note that we cannot be responsible for:

Spelling, punctuation or grammatical errors made by the customer.
Inferior quality or low-resolution of images provided by customer.
Design errors introduced by the customer in the document creation process.
Errors in user-selected options such as choice of finish, quantity or product type.
Damage to the products arising after delivery to the customer.

Please preview your design mockups carefully and make certain that any and all content provided to Blue Gel Media is of the proper quality and error free.