Contact Template Support

Customer Support

Our extensive support sets us apart from the thousands of other template retailers on the web.  

We encourage you to pick up the phone and speak to a real person.  If you don't know what type of website, template, hosting or media is best for your business needs, we will be happy to go over all the options available to you.  

Our project manager will explain the advantages and disadvantages of each type of site and help you get the best option for your budget.  If we're busy, please leave a message and we will call you back.

Template Support

For complete documenation, tutorials, instructional videos and more please visit our Template Documenation area.

Pre-Sales Support

phone: (970) 306-7702 (10 am - 6 pm MST)

email: Template Support  

Include the following!  

  • template #
  • order # 
  • Server access
  • Website access

    • Most questions are covered already in our template documentation.

    Billing and Delivery Support

    Billing issues or failed download.

    Must Include:

    • Customer Full name.
    • Email used during purchase.
    • Transaction ID / Order # 
    • Date of Purchase

    Order Status