Support:Blue Gel Media Customer Support

Pre-Sales

Questions about our templates, custom websites or web services.

  • phone: 303-593-1633 (10 am to 6 pm MST)
  • email: Template Support    (Please include template #, order #, and admin login information if the site is already live) 
  • Remember!  Most questions are covered already in the extensive documentation below.

Developer Support

Devloper/Technical Template Support: If General Support was unable to resolve your issues you will be refered to developer support.

Template Billing and Delivery

If you have already purchased a template and are having a billing issue or a failed to receive your download.

Important! - Be sure to include:

  • Full name of the purchaser.
  • The Email address used during the purchase.
  • Transaction ID/Order # and Date of Purchase
Template Tutorials & Documentation